Outsourcing Mate

Empowering businesses with dedicated support teams that drive productivity, efficiency, and sustainable growth through tailored outsourcing solutions, seamless collaboration, and operational excellence.

About Us

We are an outsourcing company that provides services to Australian financial service providers, helping them streamline their internal operations, digital marketing, and technology. We offer skilled and trained resources who take care of day-to-day operations, so businesses can spend more time growing and engaging with their clients.

Mission

Our mission is to deliver structured, reliable outsourcing solutions that combine precision, accountability, and performance, enabling businesses to grow without operational friction.

Vision

Our vision is to become the trusted global partner & redefine outsourcing beyond cost-saving and into value creation. We want to set the highest standard of how modern outsourcing should work, where every business has access to high-performing teams that drive measurable growth.

Values

We aim to be the #1 Outsourcing Partner delivering real ROI, scaling businesses through smarter offshore support & building long-term performance-driven partnerships. Our Values:

  • • Performance — We Deliver Results, not just Promises
  • • Operational Excellence — Structured, Efficient & Consistent Execution
  • • Compliance — Built into Every Process as per Your Requirement
  • • Partnership — Your Growth is our Goal, We Grow when Our Clients do
  • • Integrity — Reliable Operations, Transparent Communication & Sustainable Delivery

Meet Our Team

Saroj Shah

CEO

At Outsourcing Mate, CEO Saroj Shah combines his accounting and finance expertise to help Australian businesses grow smarter. With qualifications as a CPA and CA, and experience running multiple businesses, he understands how to streamline operations and improve efficiency. Saroj leads a team dedicated to delivering reliable offshore support and tailored finance solutions.

Amod Bhattarai

Head of Operations

As Head of Operations at Outsourcing Mate, Amod Bhattarai leverages his strong background in commercial banking, credit analysis, and strategic development to drive performance and efficiency. With a proven record in managing complex financial operations, he plays a key role in optimizing client outcomes and business scalability.

Karista Paul Rawat

Sr. Performance Marketing Lead

At Outsourcing Mate, Karista works closely with clients to develop and execute high-performing marketing strategies that drive qualified leads, increase revenue, and support long-term business growth. With over 6 years of experience managing campaigns across Google, Meta and Bing Ads, she specialises in building scalable lead generation systems that combine audience targeting, conversion optimisation, and marketing automation.

Sumedha Sharma

Lending Support Officer

At Outsourcing Mate, Lending Support Officer Sumedha Sharma combines her banking expertise and MBA background to support seamless lending operations. Her strong analytical skills, client coordination experience, and attention to detail help brokers and clients achieve timely, successful outcomes.

Drishna Sthapit

Digital Marketing Specialist

Digital Marketing Specialist Drishna Sthapit blends creativity with data-driven strategies to build strong digital identities. With a background in Media Studies and experience across Nepal’s print and digital media sectors, she excels at producing engaging, purposeful content that drives brand success.

Hemanta Sharma

Credit Support Officer

At Outsourcing Mate, Hemanta provides reliable, detail-oriented support throughout the lending process. With expertise in credit administration, loan documentation, lender communication, and compliance, he helps ensure applications are processed efficiently and accurately.

Bikash Karki

Digital Marketing Specialist

At Outsourcing Mate, Digital Marketing Specialist Bikash Karki brings a strong analytical mindset and technical foundation from his Computer Engineering studies. He is passionate about exploring innovative strategies to enhance online engagement and brand visibility.

Swechchha Dawadi

Digital Marketing Specialist

Digital Marketing Specialist Swechchha Dawadi combines his technical expertise with a data-driven approach to create impactful digital marketing campaigns. Backed by a foundation in Computer Engineering, she focuses on driving online growth, improving brand visibility, and leveraging innovative strategies to help clients achieve measurable results.

Arbind Shah

CRM Optimization Specialist

CRM Optimization Specialist Arbind is dedicated to helping businesses maximize the value of their customer relationships through efficient CRM systems and streamlined workflows. With a strong focus on automation, process improvement, and data accuracy, they ensure businesses can manage customer interactions more effectively, improve team productivity, and deliver exceptional client experiences.